Technical Support - Digital Marketing - German Fluent - Dublin

Location
Dublin City Centre, Dublin
Salary
EUR26000 - EUR27000 per annum + Bonus + Benefits
Posted
01 Nov 2018
Closes
16 Nov 2018
Ref
ACC
Contact
Amanda Ferreira
Job Type
Permanent
Hours
Full-time
Are you interested in bringing your talent and passion to a global organisation which works with technology and innovation?

Do you want to collaborate with diverse, work with talented colleagues and leaders who support your success?

Come to sharp your skills through industry-leading and build an extraordinary career.

Our client is a leading global professional services company, providing a broad range of services and solutions in strategy, consulting, digital, technology and operations. Manpower's client works at the intersection of business and technology to help their clients improve performance and create sustainable value for their stakeholders.

The role: Technical Support Analyst

The supported web-based online advertising platform is a powerful display and video focused real-time bidding solution. The product provides at least 35 billion global ad impressions daily. This Demand Side Platform enables advertisers to plan, target, execute, optimise and report on their online advertising campaigns all from one web-based tool. Using proprietary API's, it interfaces and funnels data not only with other online advertising products but also with all major ad exchanges.

Roles and Responsibilities:

● Troubleshoot and resolve issues related to online advertising tools
● Provide guidance and consultative technical support to clients and Account Managers
● Provide product, troubleshooting & workflow guidance and training to new hires
● Provide two-way communication and collaboration on monthly product release cycles and customer-centric product development

Required Skills/Competencies/Experience:

● 2 years' experience working in a client-facing technical service environment, preferably supporting web-based products
● Ability to absorb complex technical concepts and communicate them to a non-technical audience
● Strong communication skills
● Digital advertising / Ad operations experience
● Fluent written and spoken English AND GERMAN

Technical Skills:

● An advantage knowledge of HTML, JavaScript and Flash
● Preferable skills of browsers and cookies, and how these relate to conversions in online advertising.
Desirable
● Data analytics skills, working knowledge of online marketing KPIs (CPM, CPA, CPC)
● Experience working in online advertising operations, interacting with a publisher or advertiser-facing ad management platform

Location: Dublin 3

If you are interested in making part of a dynamic team which is growing, send your CV to amanda.ferreira@manpower.ie

Good luck!

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