Dutch or German Content Moderation

Expiring today

Location
Dublin
Salary
EUR23000 - EUR24000 per annum
Posted
05 Nov 2018
Closes
12 Nov 2018
Ref
CGZ
Contact
Valentina Veronica
Job Type
Permanent
Hours
Full-time
Manpower's client is a leading global professional services company, providing a broad range of services and solutions in strategy, consulting, digital, technology and operations.

You will be part of a rapidly growing multilingual team. The Team will be working onsite with and alongside internal teams for a leading online multinational company to respond to requests and assist in the success of this project. You will receive extensive training to develop your skills to succeed in an environment that is professional, modern, fast paced and driven by excellence.

* Responsibilities *

* Work with an online tool and validate accuracy of data displaying on certain websites.
* Make decisions as to what course of action needs to be taken to ensure correct information is displayed. Examples of corrective measures might include additional online research or calling up a B2B customer to verify information.
* Make outbound phone contact with clients when necessary in a courteous, professional and efficient manner. There is no selling involved in this position but proactive phone calls with a purpose of obtaining information.
* Process and raise required requests/transactions and make sound decisions related to customer requirements.
* Follow all compliance and security measures relating to client data.
* Take action on process transactions and handle the same with proper research.
* Adhere to process quality metrics and strive to exceed the monthly/annual quality & productivity targets.
* Adhere to process norms and structure

Key success factors in this position are adaptability and flexibility, ability to focus on relatively repetitive tasks at a computer, good communication skills, an ability to make independent judgement and a problem-solving nature.

To be successful in this role, you will also need to have a very solid knowledge and understanding of the country where your language is spoken. This knowledge should cover geography of the country (road network, administrative boundaries, natural features, urban areas), culture, values and behavior.

Location : Dublin 3

Salary is 24500k + Bonus

Sounds interesting? Apply today at valentina.veronica@manpower.ie

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