Quality Analyst - Marketing Team - Multilingual

Location
Dublin
Salary
EUR35000 - EUR40000 per annum
Posted
07 Nov 2018
Closes
14 Nov 2018
Ref
CGZ
Contact
Valentina Veronica
Job Type
Permanent
Hours
Full-time
Manpower's client is a leading global professional services company, providing a broad range of services and solutions in strategy, consulting, digital, technology and operations.

We are looking for an experienced QA fluent in English AND one of the following European languages: Swedish, Arabic, Italian, German, Swedish, Danish and Dutch to join a fortune 500 company based in Dublin!

The Quality Analyst will be responsible auditing support analyst interactions and deliver insights to improve and deliver outstanding customer experience. Ideal candidates will be comfortable understanding social media campaigns and supporting bugs and
invoicing, have an eye for detail, appetite for research and gathering data insights and the ability to use that to evolve client advertising platforms, a high level of comfort working with cross functional partners, and a strong analytical mindset.

* Qualification *

* Experience in Quality auditor role
* Demonstrates an eye for detail
* Excellent communication skills - written and oral including fluent English and another European language
* Ability to analyse data and derive actionable insights
* Client focused, and solutions oriented; Good problem solving and analytical skills
* Ability to use judgment to help analysts apply the most appropriate solution for complex client
situations
* Ability to collaborate and work effectively with cross functional teams
* Self-learner interested in both the how and the why
* Ability to prioritize effectively according to changing circumstances and manage multiple projects
while maintaining strict attention to detail
* Demonstrates ability to coach and provide feedback to analysts

* Preferred Qualifications *

* Experience in online advertising at a major media agency or publisher
* Concepts of six sigma or similar quality management standards
* E-mail and chat support experience
* Experience working in and with a global organization

Location: Dublin 3

Salary is between 30k and 40k.

Sounds good? Apply today sending your cv at valentina.veronica@manpower.ie

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