Claims Support - French/German/Japanese Fluent - Dublin

Manpower's client is a well-known insurance company based in Dublin 22.

The role: Claims Support

It involves processing medical claims for client's worldwide.
The Claims Department is a very fast paced and challenging environment, with many different languages used and a mixture of cultures.

Key Responsibilities:

- Process documents within the agreed company SLA.
- Use the client's database accurately and effectively to ensure reports generated give a true reflection of the department`s workload.
- Contribute to the team and departmental productivity targets so that the agreed SLA is achieved and a high level of customer service is provided.
- In line with the company`s policy on cost containment identify duplicate payments, possible non-disclosure and fraudulent claims
- Respond to customer enquiries accurately and professionally and if necessary, liaise with other departments for support.

Experience Required:

- Previous experience in a customer focused role, in an administrative capacity
- Experience working in a pressurised environment with tight deadlines
- Fluency in English and German/French/Japanese is essential to this role

Technical Competencies:

- Strong Knowledge of Microsoft Office (Excel, Word)

Salary and Benefits:

- The company offers a competitive salary and an amazing package of benefits.

Location: Dublin 22

If you are interested, apply by sending your CV to [email protected]