Customer Support - Events team- Hebrew/French Fluent - Limerick

Up to EUR25000 per annum + Benefits
22 Nov 2018
20 Dec 2018
Amanda Ferreira
Job Type
Manpower's client is the world's largest source of live event tickets and due to the quick growth, they are looking to hire ambitious and talented people to join our global operations team.

The role: Customer Support

The position offers opportunity to take on customer-facing responsibilities that directly impact our success. The role will involve providing first class service to our customers and assisting with key operational tasks. This is a fantastic opportunity to work and learn about live events globally e.g. sports, concerts and theatre.

Key Responsibilities:

* Provide e-mail and phone support to our customers to the required standard which ensures a good balance between productivity and quality
* Ability to liaise with other departments as necessary
* Identify process improvement opportunities and raise through the appropriate forum
* Support customers directly on the ground at major events around the world

Skills and Attributes:

* Organised and reliable with attention to detail
* Excellent milt-tasking skills
* Fluent in Hebrew and French
* Must be comfortable with standard MS Office software (Outlook, Word) and quick to understand new software tools

Location & working hours:

* Must be willing to work shifts during evenings and weekend
* Location: Limerick

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