Customer Service Agent - English - Clonakilty (Co Cork)
- Employer
- Manpower Ireland
- Location
- Cork
- Salary
- EUR20500 - EUR21600 per annum
- Closing date
- 11 Dec 2018
View more
- Sector
- Customer Service and Call Centre
- Job Type
- Permanent
- Hours
- Full-time
You need to sign in or create an account to save a job.
Manpower's client is a leading European provider of business process management and integrated professional support service solutions, comprised of 67,000 dedicated staff across Ireland, the UK, Europe, South Africa and India.
Duties & Responsibilities:
Work as part of a team that delivers a superior quality of service on a continuous basis.
Work as part of a team to ensure all Service Level Agreements (SLA's) are met for contract.
Demonstrate excellent written and oral communication skills.
Be committed to exceptional Customer Service Delivery.
To learn and understand the customer business and be committed to being a real part of that.
To meet all set targets.
To achieve high quality scores.
To be committed to continuous improvement.
Be open to new and alternative work practices.
Take direction from Supervisor/Manager and engage in both one to one and team meetings.
Liaising with clients in relation to all delivery aspects of contract, as and when required.
Liaise effectively with other departments both internally and externally with the client.
Any other operational duties as may be required from time to time
Experience and Attributes Required:
Fluent written and spoken English
Good geographical knowledge of Ireland
Proven experience in a customer service environment
Excellent communication skills
Ability to work to tight deadlines
Self-motivated with good organisational skills
Attention to detail
Good organisational skills (time management)
Proficient in MS office
Fluent in Spoken Irish an advantage
This is an excellent opportunity for an energetic and self-driven individual to join a fast-growing company with excellent career path!
Location: Clonakilty, West Cork
Salary is €21,600 with rise of €1,100 after probation + Benefits
Working hours: 40hrs per week, shifts between 8.30am & 6.30pm
Sounds interesting? Apply today at [email protected]
Duties & Responsibilities:
Work as part of a team that delivers a superior quality of service on a continuous basis.
Work as part of a team to ensure all Service Level Agreements (SLA's) are met for contract.
Demonstrate excellent written and oral communication skills.
Be committed to exceptional Customer Service Delivery.
To learn and understand the customer business and be committed to being a real part of that.
To meet all set targets.
To achieve high quality scores.
To be committed to continuous improvement.
Be open to new and alternative work practices.
Take direction from Supervisor/Manager and engage in both one to one and team meetings.
Liaising with clients in relation to all delivery aspects of contract, as and when required.
Liaise effectively with other departments both internally and externally with the client.
Any other operational duties as may be required from time to time
Experience and Attributes Required:
Fluent written and spoken English
Good geographical knowledge of Ireland
Proven experience in a customer service environment
Excellent communication skills
Ability to work to tight deadlines
Self-motivated with good organisational skills
Attention to detail
Good organisational skills (time management)
Proficient in MS office
Fluent in Spoken Irish an advantage
This is an excellent opportunity for an energetic and self-driven individual to join a fast-growing company with excellent career path!
Location: Clonakilty, West Cork
Salary is €21,600 with rise of €1,100 after probation + Benefits
Working hours: 40hrs per week, shifts between 8.30am & 6.30pm
Sounds interesting? Apply today at [email protected]
You need to sign in or create an account to save a job.
Get job alerts
Create a job alert and receive personalised job recommendations straight to your inbox.
Create alert