Client Representative - Finance - German Fluent -Temp Contract

Dublin North, Dublin
EUR35000 - EUR41000 per annum + Benefits
04 Dec 2018
01 Jan 2019
Amanda Ferreira
Job Type
Manpower's client is a well-known Investment Bank present in many countries.

The role: Client Representative - Finance

The Client Service Officers (CSO) make up part of the department called Client Operations, which is a unit within Treasury and Trade Solutions (TTS).

The CSOs are our clients' first point of contact for all their cash transactional and technical queries on their accounts held with our client in Western Europe and in exceptional cases accounts held outside Western Europe.

CSOs would be required to manage a designated portfolio of our most important clients in the team, by ensuring that incoming enquiries are dealt with in an efficient and effective manner.

Client Service Officers are required to:

* Ensure customer queries are answered in the most efficient way possible.
* Ensure incoming enquiries into the Dublin Service Centre are dealt with in an efficient and effective manner.
* Support and strengthen customer needs in an efficient, effective and professional manner and handle exceptional requests when required.
* Review and resolve problems relating to Funds Transfers by conducting necessary analyses and communicating resolution to the customer.
* Service specific customer enquiries accurately and in a timely manner in line with departmental standards

Job Background/context

The successful candidate has:

* Opportunity to work with various branches and Products
* Client management for a designated portfolio of clients
* Participate in Client Visits and presentations
* Develop strong professional relationship and internal network
* Opportunity to implement change/improvements
* Fluent German is a requirement

Location: Dublin - North wall

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