Know your Client - Support team - Finance area - Fixed Term

Dublin, Dublin North
EUR30000 - EUR40000 per annum + Benefits
07 Dec 2018
04 Jan 2019
Amanda Ferreira
Job Type
Manpower's client is a well-known Investment Bank present in many countries.

The role: Know your client (KYC)

The Business Support Unit is an AML/KYC support/control function within the Institutional Clients Group responsible for the preparation, development, due diligence and approval of the electronic KYC Record and supporting appendices in partnership with Relationship Management and Compliance teams.

Job Background/context

Every new and existing client of our client is required to have a KYC Record before an account can be opened. The KYC Record outlines important information about the customer.

There is a requirement to conduct research for company information from both internal and external sources, documenting specifics required to satisfy regulations. There are differing requirements depending on where the account is being opened. There is a constant need for KYC Record review as there are periodic renewals of the required due diligence carried out based on the risk of the client.

The BSU owns the end to end KYC process from creation/renewal to approval of the KYC Record and supporting local country appendices.


- Customer Services orientated.
- Excellent oral and written communication skills
- Ability to develop strong professional relationships
- Strong research skills
- Accuracy and strong attention to detail
- Ability to multitask and prioritize
- Ability to work well under pressure and tight time frames
- Strong computer skills
- MIS and metrics and efficiency analysis skills
- Good organizational skills

Roles & Responsibilities

- Responsible for the due diligence and record creation in the system ensuring highest level of KYC Record quality
- Act as the country coordinator (or participate actively when the SCM is the country coordinator - a) coordinate periodic country calls; b) liaise with compliance; c) be the primary contact for country management for KYC related matters
- Proactively interact via phone/email/IM with relationship management teams and compliance to update the system with information
- Develop strong working relationships with the RM to support business
- Research and collate additional relevant information from internal and external sources to complete KYC Records
- Validate the information within the KYC Record to ensure completeness and accuracy (Company/Entity Formation, Ownership, Management, etc.)
- Perform name screening of entity, directors, beneficial owners, etc. and its disambiguation, as appropriate to client type
- Complete KYC Record Appendix as per local regulatory requirements
- Meet agreed daily targets for KYC Record completion, quality, productivity and customer service
- Highlight any discrepancies to Senior Case Managers and work with the RM,, Compliance, and BSG, EDD and FIU (as applicable) to resolve
- Conduct, validate and rule out NESS searches or escalate to compliance
- Follow expediter process flow and escalate to SCMs, wherever applicable
- Monitor their pipeline of work daily (e.g. coming due) and ensure actioned as per agreed timelines

Location: Dublin North

*Fixed term contract

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