Digital Marketing Specialist - Spanish / French

Our client now have a range opportunities within there Online Marketing and Customer Services teams. These positions are part of a team specifically responsible for Ad creation & modification on a range of high-profile public websites.

To be considered, this requires great customer service skills, a strong awareness of Digital Marketing and the ability to manage multiple clients in a fast-paced environment. This role works closely with a number different areas within the business that includes; Account Managers, Creative Agencies, Publishers, Post Production Developers, QA and Live Issue Support Specialists.

Key responsibilities include, but not limited to:

-Communicating effectively through chat, email and occasionally voice with account managers, advertisers, creative agencies and publishers to address issues in a timely manner
-Understanding client requirements and accurately implementing them with stringent quality parameters
-Handling queries/troubleshooting on assigned cases within Service Level Agreement
-Assisting clients in image hosting and promoting dynamic campaigns
-To be considered you need experience in the following areas:

-2+ years of intensive experience in digital marketing space

-Experience in a job that is not task oriented, requires thought application and is non-trivial in nature

-Candidates must be fluent in 2 or more languages: English (essential) and additionally one of the following: Spanish / French

-Strong verbal and written communication skills and a strong customer service aptitude

-Problem-solving and analytical aptitude

-Above average excel skills

-Understanding of Digital Marketing, E-Commerce, general understanding of the online world

-Client handling experience for advertising products like AdWords (Search, Display, Mobile)

-Analytics (PPC ROI tracking) with knowledge of various online advertising models and revenue models will be a significant added advantage

-Knowledge of CSS, HTML, Actionscript / Javascript preferred