German Claim Officer -Dublin 12

EUR27000 - EUR30000 per annum
05 Feb 2019
12 Feb 2019
Valentina Veronica
Job Type
Manpower's client is the world's largest insurance company, and this is a great opportunity to join an amazing company with dedicated and fair claims settlement service delivered by highly trained and qualified professionals.

* About the Role *

The role of Claims Officer involves processing medical claims for client`s worldwide, form Australia to Germany and Argentina to Italy, all countries are catered for. We ensure a high level of client service while processing claims within an industry leading 48 hours. The Claims Department is a very fast paced and challenging environment, with many different languages used and a mixture of cultures.

* Key Responsibilities *

-Process claims within the agreed company SLA, Clear to Zero, and adjudicate each claim in accordance with AWC policy benefits to achieve company loss ratio targets
-Ensure accurate and efficient adjudication/investigation of each claim, ensuring timely follow-up of claims, to deliver a superior client experience and accurate reporting
-Consistently contribute to departmental success by meeting agreed personal and team targets for both productivity and quality
-Investigate and identify possible duplicate payments, non-disclosure and fraudulent claims in line with company cost containment policy
-Foster healthy inter-departmental relationships by responding to internal customer queries in a professional, solution focused manner to ensure an efficient response is provided

* Experience Required *

-Previous experience in a customer focused role, in an administrative capacity
-Experience working in pressurized, target-driven environment with tight deadlines
-Fluency in English and German
-Customer focused
-Strong communication (verbal & written)
-Ability to work effectively within a team environment and towards personal targets
-Ability to work under pressure
-Strong Knowledge of Microsoft Office (Excel, Word)

In this exciting role you'll be working with a world leader company that offers a great career opportunity to improve and further develop your skills

Location: Dublin 12
Salary : 27000 + Generous Benefits

Sounds good? Don't miss this opportunity and send your cv at

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