Technical Services Administrator

Dublin, Dublin West
EUR25000 - EUR30000 per annum + Pension and benefits
06 May 2019
03 Jun 2019
John Finn
Job Type
Technical Services Administrator, Red Cow area, Dublin

One of Ireland's top Insurance Companies now has a position for a Technical Services Administrator.

This is a full time, I year fixed term contract, based in Dublin near the Red Cow.

Working hours:8am - 6pm, 5 days pw covering Monday - Saturday.

Salary:is around €25K - €30K plus benefits such as pension.

The ideal candidate will have a good work history with administration experience and also with a mechanical background.

Technical Services Administrator role overview:

Scheduling and administration for Technical Services team, to ensure workloads are evenly distributed and volume and cost targets are managed.
Preparation of regular reports and analysis for internal and external review to provide accurate MI and BI on key accounts and areas as required.
Administration of fuel sample testing, retrieval, and auditing process to ensure prompt service delivery to customer.
Operation of customer appeals line, help desk, and other phone/email based public functions.
Monitoring of contractual service level agreements to ensure KPI's and targets are met.
Provide support in the production of tenders and contract agreements.
Provide support to the business in other tasks, projects and areas as they arise.

Your Experience:
Leaving Certificate or equivalent
Ideally 2 - 3 years' experience in a similar role.
Experience dealing with business and public customers
Motor / Auto trade (service advisor, parts sales, or similar) experience a benefit
Excellent written and verbal communication skills
An ability to work on own initiative while operating to tight deadlines
ECDL,advanced Microsoft Office, or similar course a benefit

If you are interested in this Technical Services Administrator's position please do apply through the site with your CV or contact John Finn directly at ManpowerGroup for more information and a for a confidential call: 01 645 5222, Mobile: 087 621 4254 (Outside normal business hours)