Credit Vetting Agent

Location
Cork
Salary
Up to EUR19380.00 per annum
Posted
08 May 2019
Closes
22 May 2019
Ref
BBBH594
Contact
Eanna Crowe
Job Type
Permanent
Hours
Full-time
Position: Credit Vetting Agent Full- Time Permanent
Reporting to: Contract Supervisor
Hours: 37 Hrs per week - Shifts between 9am & 9pm Mon-Fri - Occasional weekend maybe
required - Sat 9am-7pm Sun 11am-7pm
Location: West Cork Technology Park, Clonakilty, Co. Cork, Ireland and other such company/client
premises as may be necessary from time to time.

Job Purpose: The Credit Vetting Agent will be responsible for vetting customers for mobile phones
and bundle packages.
Main Areas of Responsibility:
 Implement the Policies and Procedures as instructed
 To achieve set individual targets and contracts KPIs.
 Process all administrative tasks associated with vetting.
 Resolution of applications in an efficient, timely and professional manner
 Create and maintain spreadsheets for the purposes of client presentation and decision
making.
 Communicate and escalate to immediate Supervisor when necessary, all issues related to
queries.
 Ensuring that accurate records are maintained
 Assist with duties across other teams as may be agreed from time to time

This list is non-exhaustive and duties may change to reflect the changing needs of the business.

Experience and attributes required of Administration Collection Agent:
 Fluent written and spoken English
 Excellent typing skills a must
 Working knowledge of Excel, Word, Outlook
 Ability to work to and perform against set targets & tight deadlines
 Ability to deal positively and professionally with difficult situations which may arise.
 Excellent communication skills.
 Excellent interpersonal and organizational skills.
 Experience of working in a team environment.
 Proactive attitude - must have ability to take initiative to get the job done
 Ability to remain calm under pressure
 Attention to detail
 Excellent telephone manner

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