Content Moderation - Norwegian/Finnish/Dutch/Flemish/German

Location
Dublin
Salary
EUR24000 - EUR24500 per annum + benefits
Posted
08 May 2019
Closes
22 May 2019
Ref
BBBH862
Contact
Larissa Delsin
Job Type
Permanent
Hours
Full-time

Would you like to join a sharp organization, in a multicultural environment, where you can learn, have fun, and progress your career!? Are you a fluent Norwegian/Finnish/Dutch/Flemish/or German speaker?

We are looking for driven individuals to partner with and support our Client's Content Moderation team in Dublin 3.

If you like customer support and are proficient at English (written and spoken) and Norwegian/Finnish/Dutch/Flemish/or German we would love you to join their vibrant team!

What They'll Do for You

  • Fun & International Team - You will be part of a rapidly growing multilingual team.
  • Learning & Development - Our client is committed to investing in their people. There is a range of training programs on offer at the start and throughout your career to increase your depth of knowledge on world-class platforms and tools.
  • Great benefits - Your base salary & commission structure will be combined with benefits including life assurance, tax saver scheme, paid holidays (25 days), free snacks + more!
  • Relocation package if you are living abroad.
  • Career Progression - Extensive training, self-development incentives and career progression structure.

What You'll Do

  • Work with an online tool and validate accuracy of data displaying on certain websites.
  • Make decisions as to what course of action needs to be taken to ensure correct information is displayed. Examples of corrective measures might include additional online research or calling up a B2B customer to verify information.
  • Make outbound phone contact with clients when necessary in a courteous, professional and efficient manner. There is no selling involved in this position but proactive phone calls with a purpose of obtaining information.
  • Process and raise required requests/transactions and make sound decisions related to customer requirements.
  • Follow all compliance and security measures relating to client data.
  • Take action on process transactions and handle the same with proper research.
  • Adhere to process quality metrics and strive to exceed the monthly/annual quality & productivity targets.

Skills You'll Need

  • Self-starter attitude with the ability to work in a dynamic environment.
  • Highly motivated, tenacious and detail-oriented.
  • A keen interest for the role.

Requirements

  • Proficiency in English (verbal and written)
  • Proficiency in one of the following: Norwegian/Finnish/Dutch/Flemish/German (verbal and written)
  • You must have lived in the country of applied language 2-3 years
  • EU Citizenship or Stamp 4 Visa
  • Are you interested? Apply now or send your CV to Larissa at Larissa.delsin@manpower.ie

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