Executive Assistant

Job Purpose:
The role will include a large amount of client interaction and liaison at CEO / Chairman level as well as regular contact and communication with high
level management both within internally and externally.

Key Responsibilities:

• Screen calls/incoming mail - be an effective gatekeeper ; take messages efficiently and accurately; receive visitors
• Monitor and ensure implementation of company policy
• Compose and prepare internal/external correspondence in addition to maintaining, answering and routing correspondence not requiring manager's attention
• Proactive maintenance of calendars and meetings
• Coordinate travel arrangements, understanding executive's travel preferences and needs, and using initiative in managing itinerary times and costings. Prepare and process associated travel expenses
• Create and maintain correspondence and record files
• Assist and fill in for other support staff
• Input and maintain internal databases
• Assist with any other adhoc reports and special projects as required
• Assist in organising group morale events and franchise parties
• Assist with Client events where required

Development Value:

• Exposure to CEO / Chairman level clients
• Opportunity to work in a complex and fast-paced banking environment
• Insight into the day to day operations within the Corporate and Investment
• Insight into the day to day operations within the Corporate and Investment Bank
• Opportunity to build up own network within the industry

Qualifications - External
Knowledge/Experience:

• Proven experience of operating all office equipment, including telephone functions, and ability to train others in use of the same
• Substantial experience of operating in a similar role in a professional services environment
• Proven experience of adapting to changing circumstances, responding to varying business needs and priorities
• Demonstrable experience of working effectively in a high-pressure and challenging environment

Skills:

• Excellent knowledge of MS Office applications, including use of Outlook as a business tool
• Strong IT skills; experience of internal Citigroup applications an advantage
• Strong interpersonal and organizational skills
• Strong oral and written communication skills
• Attention to detail
• Ability to multi task effectively and efficiently
• Ability to take unexpected eventualities in their stride, and to cope well under pressure
• Excellent organisational skills, with strong background in managing multiple priorities

Qualifications:

• Extensive years experience at senior level within a corporate environment
• Professional secretarial qualifications advantageous, but not essential

Competencies:

• Superior time management: ability to prioritise tasks and work to tight deadlines, at times under pressure
• Flexibility of approach, together with a 'can-do' attitude, is key
• Strong interpersonal skills, to create and maintain effective relationships with internal and external stakeholders
• Characteristics: enthusiasm, "can do" attitude, self-confidence, resilience, drive, sound judgment, adaptability, creativity, initiative, reliability, risk awareness, team playing

Exceptional candidates who do not meet these criteria may be considered for the role provided they have the necessary
skills and experience.

Valuing Diversity:

• Demonstrates an appreciation of a diverse workforce. Appreciates differences in style or perspective and uses differences to add value to decisions or actions and organisational success.