Customer Service Representatives - Bilingual Opportunities

24 May 2019
21 Jun 2019
Maud Boonekamp
Job Type

Do you have the drive and passion to help people, build relationships and enhance your people's skills? Would you like the opportunity to work for a fast-growing multinational company and take full control of customer-facing responsibilities? - Our client is very interested to talk to you!

Our client is the world's leader in sourcing and reselling tickets for a diverse range of exciting events! This is the perfect opportunity for someone who is proficient in English (written and spoken) as well as any of the following languages: French, German, Dutch, Spanish, Italian, Czech, Hungarian, Russian, or Hebrew.

What you will be doing:

  • Providing e-mail and phone support to customers to the required standard to ensure productivity and quality.
  • Liaising with other departments as necessary - You'll meet great people and inspiring leaders!
  • Identifying issues and process improvement opportunities, solving it accordingly.
  • Support customers directly on the ground at major events around the world.

What you will need:

  • Fluency in English and Secondary Language (French, German, Dutch, Hungarian, Spanish, Hebrew, Czech, Italian, or Russian)
  • Previous experience in a customer service environment
  • Be willing to work flexible hours (day/night shifts and possibly weekends)
  • Preferred experience in sales or call centre

The offer:

  • Free healthcare insurance - after a month
  • Free snacks in the office
  • Free food once a week
  • Free drinks/beverages incentives
  • A relocation package can be negotiated (flights + 2 weeks free accommodation near the office)
  • Good opportunities for promotion!

Location: Castletroy, Limerick

Hours: 40 hours /week - 5 days

Does this sound like you? Apply today!

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