Sales & Admin Assistant
- Provides administrative support in a sales office to sales support personnel, including call management, documentation creation and office automation assistance.
- May routinely provide support to remote team members. Responds to customer inquiries, acts as liaison with product divisions, business centres and other internal entities.
- Areas of support may include product orders, product change information, application assistance, campaign inquiries, and problem resolution.
- May be required to research and compile special analyses and reports.
- Solves a broad range of problems varying in scope and complexity
- Responding to email, phone enquiries to qualify customers' needs
- Responding to electronic requests for quotation
- Supporting account managers with inbound account queries
- Selling over the phone
- Proactively coordinate outbound communication.
- Some previous Sales or Admin experience beneficial.
- SAP CRM experience advantagious
- Higher education or specialized training/certification