IT Project Coordinator - Grange Castle

EUR35500.00 - EUR38500.00 per annum
18 Jul 2019
15 Aug 2019
Livia Stasakova
Job Type
IT Project Coordinator

One of the lead providers of IT services in Ireland is looking for an IT Infrastructure Project Coordinator to ensure a smooth delivery of various projects, to ensure effective documentation, and to step in when technical support is needed.
Previous successful candidates have typically worked at level 2 or level 3 helpdesk support, worked with IT project management teams in the past and are now to grow their own experience and be involved with large projects.

Your job will be:
*You should have good understanding of project management and display good technical knowledge and understanding of desktop and infrastructure support methodologies in an ITIL environment.
*Take responsibility for project coordination, working autonomously in adherence to client processes
*Provide regular updates to stakeholders highlighting progress, challenges, and forecasting potential issues
*Be skilled at troubleshooting implementation roadblocks
*Clearly and accurately document manuals and KBA's where necessary, and provide post implementation support if required.
*Resource will provide operational turnover reports and documentation on completion of projects and conclude with Lessons learned.
* Digital Infrastructure site coordination tasks: liaise with infrastructure teams and onsite managed services provider (MSP).
*Engage additional Digital teams and resources as and when required.
*Liaise with site engineering teams for infrastructure and technology tasks related to Engineering and automation activities.
*Ensure standards are maintained and support is aligned to operational support model.
*Ensures that all equipment and facilities are maintained in a GMP compliant state at all times.
*Must maintain training and be compliant with local site policy and procedure.
*Prepare and update supporting asset, quality or GMP documentation when necessary.
*Must be familiar with and demonstrate the ITIL operational framework for I.T.

To be a good fit you need:
*Excellent verbal, written, and documentation skills.
*Desktop and Infrastructure support e.g. switches, servers, patching, etc.
*Experience in supporting and troubleshooting MS office applications
*Excellent working knowledge of MS Windows 10 in a corporate environment.
*Previous Experience of working as PCO or supporting PM & mid-large projects.

For your good work you can expect:
*Salary up to €38,500
*Permanent contract
*Pension and Health insurance
*23 days of annual leave
*Great training platform

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