Content Review / Data Verification

EUR21000 - EUR24000 per annum
19 Jul 2019
16 Aug 2019
Maria Clesham
Job Type

We are looking for agents with meticulous customer service skills to work on an exciting project with one of our clients, a multinational IT outsourcing company based in Dublin 3.

*Please note that there are two rotational shifts: 2pm-11pmand 11pm-6am Monday - Sunday (5 days a week). A shift allowance of 20% of your salary will be allocated to you for working these hours.*

What you will be doing:

  • Verify and review information as per policy and guidelines.
  • Follow all compliance and security measures relating to client data.
  • Take action on process changes and updates and handle the same with proper research.
  • Adhere to process quality metrics and strive to exceed the monthly/annual quality & productivity targets.
  • Adhere to process norms and structure.
  • Ability to gather information via outbound calls to businesses within specific country locations.
  • Ability to work with a high degree of accuracy.

What you need:

  • Customer Service experience
  • Fully fluent English
  • Call centre experience preferred
  • Attention to detail
  • Flexible work ethos
  • The ability to work as part of a team

What's in it for you?

  • Excellent training program
  • A vibrant, modern office located in Dublin 3
  • 25 days paid holidaysper year
  • A friendly, multicultural and sociable environment in the office
  • Discounts on public transport costs
  • Gym/retail discounts
  • Pension scheme
  • Discounts on public transport
  • Gym discounts
  • Permanent position

What happens when you click 'apply'?

Once you upload your CV and answer a couple of qualifying questions, I will be in touch to discuss the next steps!

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