German Content Review - Excellent Opportunity - No exp

Location
Dublin
Salary
EUR27000 - EUR28000 per annum
Posted
23 Aug 2019
Closes
30 Aug 2019
Ref
ACC
Contact
Valentina Veronica
Job Type
Permanent
Hours
Full-time
Manpower's client is a global management consulting and professional services firm that provides strategy, consulting, digital, technology and operations services.

Salary: 28000 (annual) + Benefits + bonus
Location: Dublin 3
Shifts*: 24/7 Monday to Sunday, 40 hours per week.
Contract Type: Permanent
Benefits include Health insurance, pension scheme, social work vents, training and much more!


** About the role **

As a Content Reviewer, you will be responsible for analysing and reviewing user profiles, videos, and text-based content and/or investigating, escalating and/or resolving issues that are reported by users or flagged by the system. You will use your problem-solving skills to continuously deliver value to our clients, while making a larger impact on society.


** Key Responsibilities **

* Investigate and resolve issues regarding content that is reported for account support and/or safety; flag for action, and resolve within agreed-upon turnaround times and standards of quality
* Respond to user inquiries with high quality, speed, empathy, and accuracy
* Understand and remain up-to-date with client policies and guidelines; resolve inquires according to defined policies and procedures
* Fulfil base productivity and quality requirements
* In the context of this role, individuals will be exposed to potentially disturbing content, and will need a level of resilience and maturity. We care for our employees' well-being, health and safety and ensure that they have the support and resources needed to execute the responsibilities of their roles.

** Skills **

* Fluency in German (and English)
* Strong attention to detail to ensure quality of work
* Enthusiastic, positive attitude with a strong willingness to learn
* Good knowledge of internet and associated technologies
* Experience in a professional work environment

** PLEASE NOTE THAT YOU WOULD NEED TO HOLD EU PASSPORT, STAMP 4 OR 1G TO BE CONSIDERED FOR THIS ROLE **

Are you looking forward to kick start your career within a fun and exciting workplace? Apply today and don't miss this great opportunity!
Email me your cv at valentina.veronica@manpower.ie



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