German Customer Solutions Associate - no Experience needed!

Up to EUR30000 per annum
18 Sep 2019
25 Sep 2019
Valentina Veronica
Job Type
Manpower's client is a privately held online company based in Lehi, Utah. The largest for-profit genealogy company in the world, it operates a network of genealogical, historical record and genetic genealogy websites.

Salary: 30000 + Benefits
Location: Gran Canal Dock
Contract Type: Permanent
Benefits include Health insurance, pension scheme, social work vents, training and much more!

** Key Responsibilities **

* As a Customer Solutions Associate, you'll be challenged daily, solve head-scratching problems and hear fascinating stories from our members.
* You'll work with our Members on topics ranging from setting up an account to answering questions about DNA testing.
* Detective work will play a role in resolving some of our members' concerns and you will work with your manager and team to meet and exceed our targets so that our members have the best experience possible
* Education is key to enhancing the longer-term member experience, so you will help them learn about product features, solutions for family research, and much more.
* We support our members seven days a week from 7am until 9pm. We work on shifts to ensure we are available as often as possible

** Skills **

* A passion for customer service
* Enjoy meeting challenges and targets with enthusiasm and positivity
* A problem solver who uses clear & concise communication
* Flexibility

Sounds Good? Apply today and don't miss this great opportunity!
Send your cv at

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