Loyalty & Care Customer Support - Dutch Fluency

Recruiter
BroadBean
Location
Cork
Salary
Negotiable
Posted
31 Oct 2019
Closes
14 Nov 2019
Ref
BBBH1618
Contact
Maud Boonekamp
Job Type
Permanent
Hours
Full-time

For one of Manpower's clients in Cork, we are looking for dedicated and enthusiastic Loyalty & Care Customer Support Associates! If you are looking to work for a well-established, internationally known orgnisation and you speak fluent Dutch, look no further!

Since founding in 1927, our client is known for a culture that puts people first. This opportunity will open up a world of experiences, benefits and career paths!

Discover the benefits of belonging to a global family. Many associates come for a job, but stay for a career-because this is a place where you can feel at home.

If this sounds like the right place for you, why not apply today?

Tasks:

  • To support the Loyalty & Care Services Desk by offering a polite, friendly and helpful services to the guests. This includes answering telephone, mail, fax and E-mail. queries on the Loyalty programme.
  • To provide additional phone coverage in times of need for other Knowledge Groups (Departments e.g. Sales & Service).
  • To update customer records in IMS and input data as necessary.
  • To respond to faxes and letters in a professional manner and within the set turn-around guidelines using an excellent command of spoken and written English.

Requirements:

  • Fluency in English & Dutch, both written and spoken.
  • Second Level/Leaving Certificate equivalent.
  • At least 1 year of relevant work experience

Benefits:

  • Private Health Insurance
  • Life Assurance from the first day of Employment
  • Pension scheme with monetary contribution by the company
  • Relocation is provided for successful candidates who reside outside of Ireland.
  • Up to 100% Educational Assistance on approved courses
  • Career Progression and Personal Development
  • Employee Assistance Program Consultants
  • Hugely discounted rates for both associates and Friends and Family at all client properties
  • A variety of Local discounts
  • Paid holidays, Service days, Public holidays, as well as leave of absence and Paid Sick leave. Compassionate Leave, Paid Maternity Leave, Parental Leave and Force Majeure Leave
  • Participation in Tax Relief schemes such as the Bike to work scheme and Bus to work scheme.
  • Awards and Recognition, with financial value

Offer:

Permanent role; Full-time, 40 hours rotational shifts; Excellent training provided, career progression + benefits + 24,375 basic salary as well as 5%-20% performance-based bonus!