Senior IT Administrator

Location
Drogheda, Louth
Salary
Negotiable
Posted
05 Nov 2019
Closes
12 Nov 2019
Ref
BBBH1244
Contact
Darryl Canning
Sector
IT
Job Type
Permanent
Hours
Full-time
SENIOR INFRASTRUCTURE ADMINISTRATOR

LOCATION: DROGHEDA
CONTRACT:3-6 MONTHS

As the Senior Infrastructure Administrator your focus will be to provide a high level of professionalism and service. You will be responsible for collaborating with other members of the team to provide implementation and level 3 support as well as for assisting in the administration of the server, network and application infrastructure.
Responsibilities:
*Provide Level 3 support as and where required
*Have expert knowledge of Windows, Unix or Linux operating systems
*Have experience in networking technologies
*Provide expertise to Projects and Business Service Requests as required to ensure tasks and milestones are achieved in a timely manner.
*Investigation and Diagnosis - establish failing component, confirm impact, identify any events that may have been a contributing factor
*Responsible for management of IT monitoring systems and identify the appropriate resolution in the event of an incident
*Resolution and Recovery, reducing impact were possible
*Act as a mentor to other team members, i.e. coaching in the delivery of projects, tasks and/or troubleshooting exercises
*Produce high-quality documentation to support workarounds and/or resolutions to assist in knowledge transfer and efficiencies
*Provide advice and guidance where appropriate in relation to incidents, service requests and/or projects to ensure the successful completion of said items
*Adhere to our client's published team and department procedures and processes
*Using industry and company best practice and information, provide improvement and efficiency suggestions to our client's existing team procedures and processes on an ongoing basis

Experience:
*5+ years' experience in a large scale complex IT environment at a level 3 support position
*Strong technical understanding of Data Centre/ Private Cloud environments
*Strong understanding of Citrix, Unix, Linux, Office 365, Active Directory, Group policies, large scale Windows environments
*Experience working with in house application teams support business systems
*An understanding of SQL, VMware, Storage, Networking, Azure would be required
*Ability to co-ordinate projects, work with Professional Services consultants to deliver projects

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