Administration Assistant

Location
Kildare
Salary
Up to EUR25000.00 per annum
Posted
06 Nov 2019
Closes
13 Nov 2019
Ref
BBBH1563
Contact
Gary Morrison
Job Type
Permanent
Hours
Full-time
Our Client is an E-Commerce company with a high volume BTC and BTB business. Stocking everything in computer memory, flash memory, USB drives, hard drives, SSDs, GPS sat-nav systems, computer peripherals etc.

Based in Celbridge, Co.Kildare, they are looking for an experienced Customer Service Administrator who will report directly to the Operations Manager. The role is a Monday to Friday position.

Duties:

- Responsible for Customer Service Interactions via Email, Phone and Online Support Systems
- Positively Resolving and assuming ownership of customer issues from cradle to grave
- Processing Online orders
- Liaising with other departments for support when needed
- Providing Back Up Support to other functions within the operation
- Contributing to Continuous Process Improvement development and Documentation
- Record Keeping and accurate filing
- Ad hoc activities as required


Requirements:

- Excellent numerical and written skills with a high level of attention to detail
- 2 years experience in a fast paced customer service environment within the IT industry
- Have strong IT skills - MS Office etc.
- Have strong communication skills - both written and oral
- Experience working with an Amazon Seller Central or online marketplaces will be an advantage.


Benefits:

- Excellent working hours
- Competitive salary
- Friendly and family orientated working environment

For more information on this excellent new role or other potential opportunities, contact Gary Morrison on 01-6455221 or gary.morrison@manpower.ie

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