Infrastructure Support Specialist II
Data Centre Infrastructure Support Specialist II
Role:Part of a best-in-class datacentre support team, responsible for the deployment and technical support of Client and MultiVendor servers and converged systems in a Glogal Datacentre environment. This role covers everything from the physical delivery and deployment of the equipment / installation services, quality assurance testing, maintenance and ongoing technical support services.
Job Description:· Deployment client and Multivendor Servers, bootstrap testing to a high tolerence, · Technical support of the customer datacentre environment· Management of cases through to completion on both Client and Customer call management systems to customer SLA's · Management of the logistics· Working with mobile systems engineering team to to ensure total support capability.· Candidate must be available to travel abroad at short notice for deployment activity to various customer locations.
- Location: Dublin 22
Essential Skills / Qualifications:
- Experience of technical support, specifically on the HP server and blade platforms, deployment and cabling methodolgies.
- Excellent communication in English, verbally and written.
Candidate must have a valid visa to work in Ireland.