Portuguese Customer Success Analyst

1 day left

Location
Dublin
Salary
Negotiable
Posted
19 Feb 2021
Closes
26 Feb 2021
Ref
BBBH3074
Contact
Gary Morrison
Job Type
Permanent
Hours
Full-time

Our client is a member of the NASDAQ-100, the Forbes Global 2000, Fortune 500 and is ranked among the fastest growing companies in the world. They are a product led digital corporation that provides digital products, digital IT services, including technology, consulting, and operations services.

They run a Customer Support and Content Review Centre, for Multinational Technology Clients in Dublin. It is an instantly recognisable, Global brand where employees collaborate and further develop a digital product used by over a billion people worldwide.


Responsibilities:

  • Liaise with the Pod Leader, Senior Analysts and Clients Sales teams to provide research and analysis on various subject matters.
  • Understand the client brief, and generate insightful reports through research and analysis
  • Analyse industry trends and market developments and present meaningful insights
  • Create in-depth, relevant research reports on potential targets
  • Develop deep-rooted knowledge of and expertise in the vertical and cloud solutions
  • Assist in research in other verticals as needed
  • Mentoring new analysts with research requests, established process to bring them to scale.
  • Builds trust with other analysts through open and honest dialogue even in difficult situations

Requirements:

  • A graduate or an MBA (preferred) with 1-2 years' experience in a research role, preferably in a financial, market research or management consulting firm.
  • Fluency in the required language for this role - Portuguese.
  • Analytical and inquisitive mindset, with enthusiasm and willingness to learn
  • Excellent presentation skills - PowerPoint and Google Slides (gSuite) experience
  • Experience creating pitch decks for cloud services across multiple industry verticals is highly desirable
  • Be a self-starter, with initiative, energy, commitment, and show he/she is keen to learn.
  • Have the confidence to discuss instructions and deliverables with research analysts and supervisor to ensure clear understanding.
  • Have strong leadership skills
  • Applies a logical approach to the analysis of information and data
  • Understands the information needed and finds ways of obtaining it
  • Maintains confidentiality of information used and exchanged during research
  • Builds trust with other analysts through open and honest dialogue.


Benefits:

  • Excellent Benefits package including:
    • Pension contribution
    • Private Healthcare
  • Excellent base salary
  • Defined progression path:
    • Progress to more complex deliverables
    • Become a subject matter expert
    • Lead a team of analysts
  • Work and learn in a Global company.


For more information on this role and potential other opportunities with this fast growing digital business, contact Gary Morrison on 01-6455221 or gary.morrison@manpower.ie.

Apply for Portuguese Customer Success Analyst

Already uploaded your CV? Sign in to apply instantly

Apply

Upload from your computer

Or import from cloud storage

Your CV must be a .doc, .pdf, .docx, .rtf, and no bigger than 1MB


4000 characters left

Marketing Communication

We'd love to send you information about Jobs and Services from manpower.ie by email.

All emails will contain a link in the footer to enable you to unsubscribe at any time.


When you apply for a job we will send your application to the named recruiter, who may contact you. By applying for a job listed on manpower.ie you agree to our terms and conditions and privacy policy. You should never be required to provide bank account details. If you are, please email us.

Similar jobs

Similar jobs