Pod Lead (Team Leader)

Location
Dublin City Centre, Dublin
Salary
Negotiable
Posted
03 Mar 2021
Closes
10 Mar 2021
Ref
BBBH3052
Contact
Gary Morrison
Sector
Multilingual
Job Type
Permanent
Hours
Full-time
Pod Lead - (Team Leader)

Our client is a member of the NASDAQ-100, the Forbes Global 2000, Fortune 500 and is ranked among the fastest growing companies in the world. They are a product led digital corporation that provides digital products, digital IT services, including technology, consulting, and operations services. They run a Customer Support and Content Review Centre, for Multinational Technology Clients in Dublin.

Responsibilities:

  • Gather a broad range of data insights from the team.
  • Managing day-to-day performance and tasks of the team.
  • Set performance management meetings and devise action plans.
  • Weekly operational reporting.
  • Quality evaluation.
  • Liaise with multiple stakeholders on client relations.
  • Identify further commercial opportunities for the wider business through regular client interaction.
  • Identify operational inefficiencies and implement cost saving solutions.


Requirements:

    BA/BS degree or equivalent experience.Experience in a research role, preferably in a financial, market research or management consulting firm (mandatory)Experience/Knowledge of creation of pitch decks for cloud services across multiple industry verticals is highly desirableA minimum of 2+ years' experience leading teams, managing a team of 10 - 15 direct reports.Demonstrated capability in driving performance improvement and managing people.


Benefits:

  • Excellent Benefits package including:
    • Pension contribution
    • Private Healthcare
  • Defined progression path:
    • Progress to more complex deliverables
    • Become a subject matter expert
  • Work and learn in a Global company.

For more information on this role and potential other opportunities with this fast growing digital business, contact Gary Morrison on 01-6455221 or gary.morrison@manpower.ie.

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