Customer Service and Order Processing Representative

Location
Kildare
Salary
EUR24000.00 - EUR25000.00 per annum
Posted
29 Apr 2021
Closes
06 May 2021
Ref
BBBH2990
Contact
Gary Morrison
Job Type
Permanent
Hours
Full-time

Our Client is an E-Commerce company with a high volume BTC and BTB business. Stocking everything in computer memory, flash memory, USB drives, hard drives, SSDs, GPS sat-nav systems, computer peripherals etc.

Based in Celbridge, Co.Kildare, they are looking for an experienced Customer Service Administrator who will report directly to the Operations Manager.



Benefits:

  • Monday to Friday
  • 9.00am - 5.30pm
  • Competitive salary
  • Friendly and family orientated working environment


Duties:

  • Responsible for Customer Service Interactions via Email, Phone and Online Support Systems
  • Positively Resolving and assuming ownership of customer issues from cradle to grave
  • Processing Online orders
  • Liaising with other departments for support when needed
  • Providing Back Up Support to other functions within the operation
  • Contributing to Continuous Process Improvement development and Documentation
  • Record Keeping and accurate filing
  • Ad hoc activities as required


Requirements:

  • Excellent numerical and written skills with a high level of attention to detail
  • Be willing to go above and beyond to provide exceptional customer service
  • 2 years experience in a fast paced customer service environment within the IT industry
  • Have strong IT skills - MS Office etc.
  • Have strong communication skills - both written and oral


For more information on this excellent new role or other potential opportunities, contact Gary Morrison on 01-6455221 or gary.morrison@manpower.ie

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