Content Moderator - French
- Employer
- Manpower Ireland
- Location
- Dublin
- Salary
- Negotiable
- Closing date
- 2 Jul 2021
View more
- Sector
- Customer Service and Call Centre, Multilingual
- Job Type
- Permanent
- Hours
- Full-time
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Our client is ranked among the top performing and fastest growing companies in the world. They run a multilingual Customer Support and Content Review Centre, for Technology Clients in Dublin.
It is an instantly recognisable, global iconic brand and a place where employees learn, collaborate, and help improve a digital product used by over a billion people worldwide.
You will be part of a rapidly growing multilingual team and will work alongside other internal teams, for a leading online multinational company, to respond to requests and assist in the success of this project.
Responsibilities:
- You will review content and data to assess accuracy against client policies.
- Analyse and provide feedback on trends identified in review.
- Engage with business to verify their information and update client platforms as appropriate.
- Understand and keep up-to-date with client policies and guidelines
- Maintain a level of resilience and maturity.
- Verify the relevant information and update client platforms as appropriate.
- Liaise with other members of the content moderation team.
- General data entry related tasks
Benefits:
- Performance based bonus scheme
- Rewards scheme
- Great career growth potential
- The opportunity to work with a leading global tech company
- Permanent contract
- Private Medical Insurance
Requirements:
- Fluency in English and the required role language - French
- Be eligible to work in Ireland (Stamp 4, Stamp 1G or EU passport)
- Excellent verbal and written communication skills
- 1-2 year's experience professional work environment and a strong customer service focus
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