Danish Content Moderator

Location
Dublin City Centre, Dublin
Salary
Up to EUR26885.00 per annum
Posted
10 Jun 2021
Closes
17 Jun 2021
Ref
BBBH3481
Contact
Gary Morrison
Job Type
Permanent
Hours
Full-time

Our client is ranked among the top performing and fastest growing companies in the world. They run a multilingual Customer Support and Content Review Centre, for Technology Clients in Dublin.

It is an instantly recognisable, global iconic brand and a place where employees learn, collaborate, and help improve a digital product used by over a billion people worldwide.

You will be part of a rapidly growing multilingual team and will work alongside other internal teams, for a leading online multinational company, to respond to requests and assist in the success of this project.

Responsibilities:

  • You will review content and data to assess accuracy against client policies.
  • Make outbound calls to existing clients in your chosen language bracket. (100+ p/day)
  • Analyse and provide feedback on trends identified in review.
  • Engage with business to verify their information and update client platforms as appropriate.
  • Understand and keep up-to-date with client policies and guidelines
  • Maintain a level of resilience and maturity.
  • Verify the relevant information and update client platforms as appropriate.
  • Liaise with other members of the content moderation team.
  • General data entry related tasks


Benefits:

  • Performance based bonus scheme
  • Rewards scheme
  • Great career growth potential
  • The opportunity to work with a leading global tech company
  • Permanent contract
  • Private Medical Insurance


Requirements:

  • Fluency in English and the required language - Danish
  • Be eligible to work in Ireland (Stamp 4, Stamp 1G or EU passport)
  • Excellent verbal and written communication skills
  • 1-2 year's experience professional work environment and a strong customer service focus


For more information contact Gary Morrison on 01-6455221 or gary.morrison@manpower.ie

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