Warehousing Returns Specialist

4 days left

Location
Kildare
Salary
Negotiable
Posted
07 Jul 2021
Closes
04 Aug 2021
Ref
BBBH3599
Contact
Nuira Esmau
Job Type
Permanent
Hours
Full-time

Our Client is an E-Commerce company with a high volume BTC and BTB business. Stocking everything in computer memory, flash memory, USB drives, hard drives, SSDs, GPS sat-nav systems, computer peripherals etc.

Based in Celbridge, Co.Kildare, they are looking for an experienced Return Merchandise Authorisation Specialist who will report directly to the Operations Manager. You'll be responsible for the following:


- Responsible for Customer and Supplier returns via Email, Phone and Online Support Systems
- Positively Resolving and assuming ownership of customer issues from start to finish
- Processing Online orders
- Issue credit notes/replacements where needed
- Collation of documentation around all forms of returns and refunds
- Liaising with other departments for support when needed
- Providing Back Up Support to other functions within the operation
- Contributing to Continuous Process Improvement development and Documentation
- Record Keeping and accurate filing
- Other ad-hoc duties as required


Requirements:

- Minimum 2 years experience in an Electronics/IT focused industry
- Excellent numerical and written skills with a high level of attention to detail
- Have strong IT skills - MS Office etc.
- Have strong communication skills - both written and oral


Benefits:

- Excellent working hours (Monday to Friday)
- Competitive salary
- Friendly and family orientated working environment

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