Customer Service - Office Hours
My client is a One of Europe's leading online retail stores.
They are looking for enthusiastic customer service representatives to join they're ever growing team!
Do you have a experience in customer service and want an opportunity to join a diverse company will endless opportunities to learn and grow?
What to expect
- Mon -Fri 7AM to 4PM (1 late a week 11AM - 8PM)
- €26,000 per year
Your day to day:
- Receive inbound calls and be tasked with bringing a successful resolution to customer queries.
- Ensure all customer emails/queries are replied to in a timely and professional manor.
- Promote services and solutions while maintaining excellent customer service and meeting your daily targets.
- Administration duties.
- Updating customer accounts and updating various process's
Who are we looking for?
- 1-3 years customer service experience.
- Strong written and Spoken English.
- Ambitious, ability to work on initiative or within a team.
- Microsoft office.
- Work well under pressure.