Flemish Content Moderator

Location
Dublin City Centre, Dublin
Salary
Negotiable
Posted
14 Oct 2021
Closes
11 Nov 2021
Ref
BBBH4021
Contact
Candice Theron
Job Type
Permanent
Hours
Full-time

Our client is ranked among the top performing and fastest growing companies in the world. They run a multilingual Customer Support and Content Review Centre, for Technology Clients in Dublin.

 

It is an instantly recognisable, global iconic brand and a place where employees learn, collaborate, and help improve a digital product used by over a billion people worldwide.

 

You will be part of a rapidly growing multilingual team and will work alongside other internal teams, for a leading online multinational company, to respond to requests and assist in the success of this project.

Responsibilities:

 

  • You will review content and data to assess accuracy against client policies.
  • Make outbound calls to existing clients in your chosen language bracket. (100+ p/day)
  • Analyse and provide feedback on trends identified in review.
  • Engage with business to verify their information and update client platforms as appropriate.
  • Understand and keep up-to-date with client policies and guidelines
  • Maintain a level of resilience and maturity.
  • Verify the relevant information and update client platforms as appropriate.
  • Liaise with other members of the content moderation team.
  • General data entry related tasks


Benefits:

 

  • Performance based bonus scheme
  • Rewards scheme
  • Great career growth potential
  • The opportunity to work with a leading global tech company
  • Permanent contract
  • Private Medical Insurance


Requirements:

 

  • Fluency in English and the required role language - Flemish
  • Be eligible to work in Ireland (Stamp 4, Stamp 1G or EU passport)
  • Excellent verbal and written communication skills
  • 1-2 year's experience professional work environment and a strong customer service focus


For more information contact Candice Theron on 01 6455240 or email Candice.theron@manpower.ie

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