Content Review Associate - German

Location
Dublin City Centre, Dublin
Salary
Negotiable
Posted
29 Oct 2021
Closes
26 Nov 2021
Ref
BBBH4077
Contact
Candice Theron
Job Type
Permanent
Hours
Full-time

Our client is a member of the NASDAQ-100, the Forbes Global 2000, Fortune 500 and is ranked among the fastest growing companies in the world. They are a product led digital corporation that provides digital products, digital IT services, including technology, consulting, and operations services

The company is looking at hiring full-time employees to work as a Content Reviewer on a fixed-duration project for one of their global leading clients. Help improve the quality and safety of online content, while gaining hands-on job experience.

As a Content Reviewer, you will be responsible for analysing and reviewing user profiles, videos, and text-based content and/or investigating, escalating and/or resolving issues that are reported by users or flagged by the system. You will use your problem-solving skills to continuously deliver value to our clients, while making a larger impact on society.

 

Duties and Responsibilities

Day-to-day responsibilities may include, but are not limited to:

  • Investigate and resolve issues regarding content that is reported for account support and/or safety; flag for action, and resolve within agreed-upon turnaround times and standards of quality
  • Understand and remain up to date with client policies and guidelines; resolve inquires according to defined policies and procedures
  • Fulfil base productivity and quality requirements
  • In the context of this role, individuals will be exposed to potentially disturbing content, and will need a level of resilience and maturity. We care for our employees' well-being, health and safety and ensure that they have the support and resources needed to execute the responsibilities of their roles.

 

Eligibility

  • EU Citizen or Stamp 4 visa only to apply (No sponsorship)
  • Fluency in desired in German and English
  • Strong attention to detail to ensure quality of work
  • Enthusiastic, positive attitude with a strong willingness to learn
  • Good knowledge of internet and associated technologies
  • 1-2 years' experience in a professional work environment

 

Benefits

  • Working for an international enterprise company
  • Great training
  • Company social events
  • Opportunities for carrier progression

For more information about this role please contact Candice Theron on 01 645 5240 or email Candice.theron@manpower.ie

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