Content Review Associate - Dutch
- Employer
- Multinational Technology Professional Services Company
- Location
- Dublin City Centre, Dublin
- Salary
- Negotiable
- Closing date
- 26 Nov 2021
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- Sector
- Customer Service and Call Centre
- Job Type
- Permanent
- Hours
- Full-time
Job Details
Our client is a member of the NASDAQ-100, the Forbes Global 2000, Fortune 500 and is ranked among the fastest growing companies in the world. They are a product led digital corporation that provides digital products, digital IT services, including technology, consulting, and operations services
The company is looking at hiring full-time employees to work as a Content Reviewer on a fixed-duration project for one of their global leading clients. Help improve the quality and safety of online content, while gaining hands-on job experience.
As a Content Reviewer, you will be responsible for analysing and reviewing user profiles, videos, and text-based content and/or investigating, escalating and/or resolving issues that are reported by users or flagged by the system. You will use your problem-solving skills to continuously deliver value to our clients, while making a larger impact on society.
Duties and Responsibilities
Day-to-day responsibilities may include, but are not limited to:
- Investigate and resolve issues regarding content that is reported for account support and/or safety; flag for action, and resolve within agreed-upon turnaround times and standards of quality
- Understand and remain up to date with client policies and guidelines; resolve inquires according to defined policies and procedures
- Fulfil base productivity and quality requirements
- In the context of this role, individuals will be exposed to potentially disturbing content, and will need a level of resilience and maturity. We care for our employees' well-being, health and safety and ensure that they have the support and resources needed to execute the responsibilities of their roles.
Eligibility
- EU Citizen or Stamp 4 visa only to apply (No sponsorship)
- Fluency in desired in Dutch and English
- Strong attention to detail to ensure quality of work
- Enthusiastic, positive attitude with a strong willingness to learn
- Good knowledge of internet and associated technologies
- 1-2 years' experience in a professional work environment
Benefits
- Working for an international enterprise company
- Great training
- Company social events
- Opportunities for carrier progression
For more information about this role please contact Candice Theron on 01 645 5240 or email [email protected]
Company
Our client is a member of the NASDAQ-100, the Forbes Global 2000, Fortune 500 and is ranked among the fastest growing companies in the world. They are a product led digital corporation that provides digital products, digital IT services, including technology, consulting, and operations services
Their unique industry-based, consultative approach helps clients envision, build and run more innovative and efficient businesses. Headquartered in the U.S. they are consistently listed among the most admired companies in the world.
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