NLP Trainer

Location
Dublin, Dublin City Centre
Salary
EUR50000 - EUR60000 per annum
Posted
09 Nov 2021
Closes
07 Dec 2021
Ref
BBBH3998
Contact
Ciarrai Healy
Sector
IT, Multilingual
Job Type
Permanent
Hours
Full-time

Our client is a member of the NASDAQ-100, the Forbes Global 2000, Fortune 500 and is ranked among the fastest growing companies in the world. They are a product led digital corporation that provides digital products, digital IT services, including technology, consulting, and operations services

The NLP Trainer will be a key member of the NLP team, delivering high quality training to our Associate Linguists at all times. You will be the go-to person for all training-related questions and needs, working with Associate Linguists, their Leads, and the NLP Service Delivery Manager.

  • Ownership of the overall internal NLP Training program for Associate Linguists
  • Design and implement the overall NLP Training Framework
  • Proactively maintain and improve existing training materials
  • Create new training modules
  • Develop and implement Certification Process
  • Conduct training for new hires and regular training refresher sessions for all Associate Linguists
  • Shadow, support, mentor and coach Associate Linguists as they move into production
  • Build a trainer on-demand team
  • Collect data and produce metrics on training status & completion, training assessments, training effectiveness and report to Service Delivery Manager and Global Team
  • Work in close collaboration with Linguistics Leads to identify training needs and gaps, organize targeted training sessions and/or develop new training materials to close gaps
  • Remain up to date at all times of client tools and processes, incorporate any updates to tools and processes into training materials and roll out to all Associate Linguists
  • Participate in and evaluate 3rd party trainings and integrate to internal Training plan


Key Qualifications

Key skills

  • Outstanding oral communication - can engage an audience effectively
  • Outstanding presentation skills
  • Ability to communicate clearly to a variety of audiences
  • Strong interpersonal skills and a fast learner
  • High attention to detail
  • Documentation skills with knowledge of change control procedures
  • Ability to stay close to operations and incorporate learning into training curriculum
  • Experience working with and deriving insights from analysing data for training, and analysing training data for reporting and continuous improvement
  • Experience with Instructional design and developing training content
  • Strong Proficiency in G Suite/Google Workplace

Education & Experience

  • 2 to 4 years' experience working with NLP content (NLU, NLG, NSP)
  • A minimum of 2 years in a Trainer capacity
  • BA/Masters in Linguistics or related field


Desirable

  • Experience developing and implementing training via a Learning Management System
  • Train the Trainer qualification and/or experience

For more information about this role please contact Ciarrai Healy on 01 645 5228 or email ciarrai.healy@manpower.ie

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