Head of CRM

Location
Dublin
Salary
EUR12000 - EUR125000 per annum
Posted
19 Nov 2021
Closes
17 Dec 2021
Ref
BBBH4154
Contact
Kavya Krishnamurthy
Sector
IT
Job Type
Permanent
Hours
Full-time

Head of CRM

Excellent opportunity with one of leading technology and digital transformation company based in Dublin.

Responsibilities:

  • Creates and executes on a vision for providing global world-class Sales Force Automation and Effectiveness.
  • Develop long term systems roadmap and IT strategy for
    • Customer Relationship Management
    • Configure, Price, Quote management
    • Mobile Solutions
    • E-commerce capabilities - Distributors & Dealers
    • Backend systems (ERP,PLM) integration
  • Monitor, analyse and address system usage, adoption, and master data management.
  • Define, Scope, Plan, and resource projects in a structured manner
  • Maintains current knowledge of best practices and emerging developments in sales force management systems. Conducts analysis of program effectiveness and uses the findings to enhance and to optimize.
  • Engaging with key stakeholders within and outside the organization, working across content teams, design teams and IT to build user-centric experiences that meet company objectives and maintains the integrity of all application platforms.

Qualifications/Skills:

  • 15+ years of operational IT experience with a significant focus on CRM and/or CPQ tool sets.
  • Strong commercial acumen and sales & marketing knowledge.
  • Ability to manage different projects in a fast-paced environment
  • Bachelor's degree in Computer Science or equivalent
  • Solid strategic planning, organizational, and project management skills with the ability to multi-task and assimilate new information quickly.
  • Ability to build rapport across company while quickly and confidently gaining respect of others, including strong interpersonal skills, good listening, and coaching skills.
  • Must excel in an entrepreneurial environment.
  • A collaborative, yet, competitive and resilient attitude with a strong work ethic is desired.
  • Well-honed negotiation skills and strong business acumen required.

The candidate must have a valid visa to apply for this role in Ireland.

Apply for Head of CRM

Already uploaded your CV? Sign in to apply instantly

Apply

Upload from your computer

Or import from cloud storage

Your CV must be a .doc, .pdf, .docx, .rtf, and no bigger than 1MB


4000 characters left

Marketing Communication

We would like to send you electronic communications regarding employment related opportunities, services and information that we consider suitable for you.

I would like to receive communications.

I would like you to share my personal data with other Companies within the ManpowerGroup.

You will receive an email containing the responses you have provided today with a link that will allow you to update your consent preferences at any time in the future. You can view a list of ManpowerGroup companies by clicking here.


When you apply for a job we will send your application to the named recruiter, who may contact you. By applying for a job listed on manpower.ie you agree to our terms and conditions and privacy policy. You should never be required to provide bank account details. If you are, please email us.

Similar jobs

More searches like this

Similar jobs