IT Support Specialist

Dublin, Dublin City Centre
07 Dec 2021
04 Jan 2022
Erik Souza
Job Type

IT Systems Support

Visa - Eligible to work in Ireland with no restrictions (Stamp 1G /Stamp 4 /EU Passport)

An opportunity exists within the company for an IT Systems Support person.

Reporting to the IT Infrastructure Manager the position will be involved in the management of a range of IT projects including selection, development, maintenance and support of new and existing IT systems.

The person will also be involved in the management of ERP systems security and implementation of security.

Main Duties and Responsibilities:

    Provide Project Management expertise in the Design/Selection, development and implementation of new IT projects and systemsMaintenance and support, as required, of legacy AS/400 IT applications and interfaces.Technical support, as required, with regard to systems operations and administration (IFS, AS/400 + other Helpdesk items)General support, as required, to all IT Users with regard to hardware, software and networks - including provision of On Call support for mission critical systems.Ensure compliance with WIL Controls as they relate to IFS Systems Security and access, Change Management and Control, Key Reports repository and version number control, History logs, etc.Ensure that All Client International Ltd. Related Company Policies and Procedures are followed.In line with training and applicable procedures, conduct all duties in a way that promotes company values, & best practice standards relating to health, safety, environmental & quality performanceOther duties and projects as determined by the IT Infrastructure Manager.

The Person

    This position requires a relevant third level qualification in Computer Science/IT with relevant IT systems support experience in an industrial manufacturing environment.Experience and knowledge of an SAP ERP environment specifically around client-side tasks such as with user setups and security would be highly advantageous.Previous Experience in the following while not all essential is also important for the role:Applications software design, development, documentation, implementation, support and trainingExperience of Admin ERP systems preferably IFS, development of queries and reports as well as security controls.Experience of AS/400 programming (RPG, OCL, CL + Utilities and then Client Access) an advantageStream serve Forms/Document Design and DeliverySQLAll main PC Applications, Office 365 supportVMWare Virtualisation technologies would be considered preferableExperience with cloud technologies desirable but not essentialNetworking and related technologies - Active Directory, DNS, DHCP desirableWindows server Group Policy - desirable

The successful candidate must be a good communicator with strong verbal, written and computer skills enabling them to communicate effectively across all levels of the organisation and with external stakeholders.

The ability to work under one's own initiative as well as working as part of a team is important.

This is an excellent opportunity for a dedicated, energetic and versatile individual to join a highly successful Company.

Candidate must have a valid visa to work in Ireland.

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