EMEA Deal Desk Analyst

Recruiter
Dropbox
Location
Dublin City Centre, Dublin
Salary
Negotiable
Posted
05 Jan 2022
Closes
02 Feb 2022
Ref
BBBH4116
Contact
Kate O'Hara
Sector
IT, Sales
Job Type
Contract
Hours
Full-time

EMEA Deal Desk Analyst - Sales Operations

  • Provide deal desk and order management support for our Sales team
  • Respond to sales escalations, perform administrative fixes using tooling, perform reporting/monitoring, and consult on improvements to the overall sales operations
  • Ensure adherence to our quote to contract processes & policies for our sales team
  • Minimize friction within our sales process by providing guidance around complex scenarios that sales teams encounter during the course of a deal cycle
  • Craft proposals as the go to liaison between our sales team and legal/finance
  • Engage with internal sales teams and channel partners to resolve queries and open issues related to Dropbox ordering processes
  • Develop an in depth understanding of licensing models and recommend contract structures
  • Maintain scalable operations to increase contract velocity and efficiency

Requirements/Skills:

  • 2+ years experience in an order management, deal desk or related sales operations functions.
  • Self starter with prior experience with cross-functional pricing & proposal execution across sales, legal, and finance
  • Clear and thoughtful communicator with critical thinking skills
  • Excellent interpersonal, verbal and written communication skills
  • Ability to analyze and recommend licensing structures and contract terms
  • Prior experience with Salesforce and quote to contract tools and process

Dropbox is now a Virtual First company, which means work outside of an office will be the primary experience for all employees.

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