Compliance SME

6 days left

Location
Ireland
Salary
EUR570 - EUR650 per day + Benefits
Posted
27 Apr 2022
Closes
25 May 2022
Ref
BBBH4538
Contact
Vidhi Rajput
Sector
Legal
Job Type
Contract
Hours
Full-time


Visa - Eligible to work in Ireland with no restrictions (Stamp 1G /Stamp 4 /EU Passport)
Location- Remote/Hybrid
Employment Type-18-months contract
Language Qualification-Spanish (priority), German, Italian

Company- Microsoft FastTrack


Overview-
FastTrack for Microsoft 365 suite focuses on its productivity cloud strategy and enabling secure remote work for its customers, and we believe that diversity enriches our performance and products, the communities where we live and work, and the lives of our employees. Come explore diversity with us!
The Microsoft 365 FastTrack Compliance SME will be helping businesses transition their software and data into the M365 cloud and taking ownership of the process. Using a growth mindset, you will power the customer's digital transformation through enablement of Microsoft 365 workloads by leveraging the FastTrack Service deployment approach.
In this role you will become the world's best in your area of expertise. Besides technical talent, we are looking for people who thrive under challenging circumstances and engage in difficult situations while they learn and grow.
Responsibilities
Technical Advisor:

  • Drive technical collaboration and engagement outside of CSS Product Engineering teams/Services/Support/Region
  • Drive process, tool, service delivery and solution improvements that enable effective troubleshooting and remediation (incl. Diagnostics)


Planning Organizing & Executing:

  • Handle complex, political, financial, executive level cases as business demands
  • Work alongside Serviceability and engineering teams as trusted advisor to improve incident resolution or service deficiency


Customer Focus, Customer Value Realization & Drive for results

  • Customer oriented. Look at everything through the eyes of the customer and their need for a holistic secure solution. Quest to gather feedback consistently and invest time and effort in the feedback to continually improve and grow customer trust.
  • Effective communication skills to effectively drive recommendations and establish priorities across various customers, partners, senior executives, and organization boundaries
  • Self-driven engaging individual with a proven history of demonstrated technical skills and leadership.
  • Ability to determine root cause of technical issues either on your own or in a collaborative scenario. Strong problem-solving skills are necessary


Qualifications

  • Hands-on experience with Microsoft Information Protection and/or Microsoft Information Governance Technologies
  • Proven experience configuring policies
  • Ability to trouble-shoot technical issues up through tier 2
  • Ability to determine root cause of technical issues either on own or in a collaborative scenario. Strong problem-solving skills are necessary
  • Ability to ramp up quickly on new features and technologies around compliance
  • Knowledge of cloud-based technologies and able to explain why cloud computing is transforming positive change across industries
  • Self-driven engaging individual with a proven history of demonstrated technical skills and leadership.
  • Above all - proven commitment and ability to learn is key, and more important than previous experience with a long list of technologies


Background Requirements
Ability to meet Microsoft, customer and/or government security screening requirements are required for this role. These requirements include but are not limited to the following specialized security screenings: Microsoft Cloud Background Check: This position will be required to pass the Microsoft Cloud Background Check upon hire/transfer and every two years thereafter.

Visa - Eligible to work in Ireland with no restrictions (Stamp 1G /Stamp 4 /EU Passport)

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