Infrastructure Support Specialist II

Expiring today

Location
Leixlip, Kildare
Salary
Negotiable
Posted
28 Apr 2022
Closes
19 May 2022
Ref
BBBH4631
Contact
Dean McGovern
Sector
IT
Job Type
Contract
Hours
Full-time


Role Overview:

  • Part of a best-in-class datacentre support team, responsible for the deployment, Decommissioning and processing of legacy hardware in and out of data centre facilities
  • The technician will install, move, and decommission hardware, including cabinets, shelves, power strips, rails, fibre/copper/other cables and cable management, servers, storage, switches, and other devices in the Data Centre.
  • The technician will confirm and label devices, racks and cables.
  • The technician will be familiar with working in a standard ticketing system, providing clear, timely, and appropriate customer communications.
  • They will perform these activities under the direction of Standard Datacentre Processes and Procedures, Program Policies, Safety Policies, and Security Policies, meeting requirements for quality and quantity of work.
  • The technician responds to trouble situations within the Data Centre and will work with remote local site technicians on similar work described above.


DETAILED JOB DESCRIPTION:

  • Previous experience of working in a large datacentre environment
  • Previous experience migrating and decommissioning data centre assets
  • Previous experience racking & stacking IT gear, cable management
  • Ability to perform duties constantly and without deviations unless otherwise instructed
  • Moving/lifting servers & IT equipment
  • Relocating and moving of large enterprise equipment
  • Creating/attaching labels and barcodes
  • Removing HDD/SSD/Flash/ from servers for destruction
  • Basic Networking removal
  • Updating progress to supervisors
  • Escalating to senior technicians and management as needed/required
  • Based on customer site Mon - Fri 08:00 - 16:30, Flexible with OT Evenings and weekends depending on projects

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