L&D Administrator

Dublin City Centre, Dublin
11 May 2022
08 Jun 2022
Zaharia Ahmed
Job Type


  • Ensuring all training records are entered in a timely manner with the utmost attention to detail and meet Good Documentation Practices requirements.
  • Ensure all approved documentation are processed via documentation management system (DCA).
  • Create and or Update online assessment on the Learning Management System (LMS)
  • Provide support for Training queries from employees.
  • Assist EHS and Quality departments in tracking compliance based training completion for the site, through the provision of metrics or Success Factors reports as necessary
  • Maintenance of all curricula on the system including annual curricula review
  • Assistance with company audits as required
  • Scheduling training - both internal and external
  • Raising requisition / Manual payment for external courses
  • Ensure the Training & Development SOP is accurate and audit ready at all times.
  • Support the on boarding of new personnel.
  • Provide regular communications on the Training system.
  • Collate metrics on a monthly basis.
  • Deliver training on system to all relevant site personnel.
  • Prepare and update training documents, courses and assessments.

Additional Responsibilities:

  • Act as point of contact for external trainers when necessary
  • Assist in the creation/modification of departmental documentation
  • Provide assistance to all employees regarding LMS usage as required
  • Provide support to Quality Services as required
  • Communicates or escalates Training issues.
  • Liaise with personnel for training review and approval of training documents on DCA.

Contingency support: Quality Systems Specialists will provide contingency support for this role.
Required Competencies:

  • Time management
  • Organisation skills
  • Ability to work on own initiative
  • Proven ability to multi-task and prioritise workload
  • Strong problem-solving ability, ability to work well under pressure
  • Excellent attention to detail

Desired Competencies:

  • Success Factor - (LMS) Learning Management System
  • Pedagogue - Online assessment tool
  • DCA - Document Control Access
  • Excel -V-look ups / pivot tables
  • Word - Creating of Standard Operating procedures (SOP's).
  • Confident public speaker
  • Flexible and motivated
  • Ability to achieve targets and milestones

Required Qualification(s) and Desired Experience:

  • A minimum of 6 months experience in an API or Drug product environment.
  • Preferably a working knowledge of Training Systems and Document Management Systems.