L&D Administrator

Responsibilities:

• Ensuring all training records are entered in a timely manner with the utmost attention to detail and meet Good Documentation Practices requirements.
• Ensure all approved documentation are processed via documentation management system (DCA).
• Create and or Update online assessment on the Learning Management System (LMS)
• Provide support for Training queries from employees.
• Assist EHS and Quality departments in tracking compliance based training completion for the site, through the provision of metrics or Success Factors reports as necessary
• Maintenance of all curricula on the system including annual curricula review
• Assistance with company audits as required
• Scheduling training - both internal and external
• Raising requisition / Manual payment for external courses
• Ensure the Training & Development SOP is accurate and audit ready at all times.
• Support the on boarding of new personnel.
• Provide regular communications on the Training system.
• Collate metrics on a monthly basis.
• Deliver training on system to all relevant site personnel.
• Prepare and update training documents, courses and assessments.

Additional Responsibilities:

• Act as point of contact for external trainers when necessary
• Assist in the creation/modification of departmental documentation
• Provide assistance to all employees regarding LMS usage as required
• Provide support to Quality Services as required
• Communicates or escalates Training issues.
• Liaise with personnel for training review and approval of training documents on DCA.

Contingency support: Quality Systems Specialists will provide contingency support for this role.
Required Competencies:

• Time management
• Organisation skills
• Ability to work on own initiative
• Proven ability to multi-task and prioritise workload
• Strong problem-solving ability, ability to work well under pressure
• Excellent attention to detail

Desired Competencies:

• Success Factor - (LMS) Learning Management System
• Pedagogue - Online assessment tool
• DCA - Document Control Access
• Excel -V-look ups / pivot tables
• Word - Creating of Standard Operating procedures (SOP's).
• Confident public speaker
• Flexible and motivated
• Ability to achieve targets and milestones

Required Qualification(s) and Desired Experience:

• A minimum of 6 months experience in an API or Drug product environment.
• Preferably a working knowledge of Training Systems and Document Management Systems.