Content Moderation Associate - Danish

Our client is a member of the NASDAQ-100, the Forbes Global 2000, Fortune 500 and is ranked among the fastest growing companies in the world. They assist companies in becoming modern and ahead in the fast-changing world.

This client runs a Customer Support and Content Review Centre on-site of a Multilingual Technology Clients in Dublin. It is an instantly recognisable, global iconic brand, where employees learn, collaborate, and help improve a digital product used by over a billion people worldwide.

Our client is looking for enthusiastic Content Moderator, to collaborate with a leading online multinational company in a rapidly growing multilingual team. This team focuses on a project success and works closely with the internal Sales and Account Management teams.

Responsibilities:

• Making sure correct and necessary information is displayed from the B2B customers
• Contacting B2B clients by phone in a courteous, professional, and efficient manner with a purpose of obtaining information
• Handling processing transactions and research on time
• Working towards monthly quality and productivity targets
• Understanding and following clients' policies and guidelines
• Working in a fast-paced environment with frequent business updates
• Working in a team in achieving goals
• Following compliance and security and security measures relating to client data.

Requirements:

• Fluent in English and Danish (Written & Oral)
• Experience with outbound calls - ideal
• Knowledge and understanding of the country of focus (geography of the country, culture, values)
• Be eligible to work in Ireland (Stamp 4, Stamp 1G or EU passport)
• Working onside client's office
• Client focused and solutions oriented
• Good problem solving and analytical skills

Benefits:

• Private health care
• Life assurance
• Permanent contract
• Career progression opportunities across the globe