Operations Planner, 35k, Lusk
- Employer
- Manpower Ireland
- Location
- Dublin North, Dublin
- Salary
- Up to EUR35000.00 per annum
- Closing date
- 15 Jun 2022
View more
- Sector
- Administration and Business Support, Driving and Logistics
- Job Type
- Permanent
- Hours
- Full-time
Operations Planner
35k, Lusk, Hybrid/on site first 6 months
Our client is a global freight forwarding company with more than 30 years' experience and a network of world-class partners. The role support busy operations team.
The main responsibilities of this role are to assist our Export/Import Key Accounts along with operations planning, general administrative duties, and delivering an excellent customer experience.
Location: Lusk
Permanent, full time
Salary: 35k
Hybrid after 6 months/On site during probation period
Responsibilities:
- To complete the day-to-day processing of import manifests and bookings in line with company policy and procedures.
- To provide excellent customer service to our customers by responding to customer enquiries and requests in a timely and professional manner.
- To meet the operational day to day delivery needs of our customers in the most cost efficient and effective manner.
- Responsible for ensuring that files are managed accordingly, and that billing and costing are input and processed as per company procedures and time frames.
- Responsible for keeping the customer fully informed on order progression and any deviations, exceptions or changes that may arise from time to time.
- Communicating with other departments within Ace as well as external parties to agree discrepancies raised by our agents.
- To display and promote a positive work environment through respecting & supporting work colleagues in the completion of all duties as directed.
- Comply fully with the defined operating procedures (SOP's) and processes.
- Comply fully with the administration duties inclusive of investigating, sourcing, processing, and inputting into reports or other reports as requested in a timely and efficient manner.
- Support resources through effectively resolving service-related issues and/or queries while proactively reviewing the most effective approach.
- Support all continuous improvement initiatives including cross departmental projects through proactive engagement.
- Proactively support and fully comply with the Companies Health and Safety policies and procedures.
- Assist in other functions within Operations on a project basis when requested
Qualifications
- Demonstrate ability to speak and write English fluently
- 3-5 years similar experience preferential
- Proficient in Excel, reports, Microsoft Office
- Knowledge of logistics / Freight industry would be an advantage
Skills/Competencies
- Professional and focussed approach with a high level to attention and detail.
- Attention to analytics and conformance with defined procedures around tight timelines
- Customer focussed with desire for strive for excellence
- Positive can do and highly ambitious approach
- Ability to work as part of a team and on own initiative
Join us today! With any further queries please contact Magdalena on 0860246376 or email [email protected]
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