Skip to main content

This job has expired

Operations Planner, 35k, Lusk

Employer
Manpower Ireland
Location
Dublin North, Dublin
Salary
Up to EUR35000.00 per annum
Closing date
15 Jun 2022

Operations Planner
35k, Lusk, Hybrid/on site first 6 months

Our client is a global freight forwarding company with more than 30 years' experience and a network of world-class partners. The role support busy operations team.
The main responsibilities of this role are to assist our Export/Import Key Accounts along with operations planning, general administrative duties, and delivering an excellent customer experience.

Location: Lusk
Permanent, full time
Salary: 35k
Hybrid after 6 months/On site during probation period

Responsibilities:

  • To complete the day-to-day processing of import manifests and bookings in line with company policy and procedures.
  • To provide excellent customer service to our customers by responding to customer enquiries and requests in a timely and professional manner.
  • To meet the operational day to day delivery needs of our customers in the most cost efficient and effective manner.
  • Responsible for ensuring that files are managed accordingly, and that billing and costing are input and processed as per company procedures and time frames.
  • Responsible for keeping the customer fully informed on order progression and any deviations, exceptions or changes that may arise from time to time.
  • Communicating with other departments within Ace as well as external parties to agree discrepancies raised by our agents.
  • To display and promote a positive work environment through respecting & supporting work colleagues in the completion of all duties as directed.
  • Comply fully with the defined operating procedures (SOP's) and processes.
  • Comply fully with the administration duties inclusive of investigating, sourcing, processing, and inputting into reports or other reports as requested in a timely and efficient manner.
  • Support resources through effectively resolving service-related issues and/or queries while proactively reviewing the most effective approach.
  • Support all continuous improvement initiatives including cross departmental projects through proactive engagement.
  • Proactively support and fully comply with the Companies Health and Safety policies and procedures.
  • Assist in other functions within Operations on a project basis when requested

Qualifications

  • Demonstrate ability to speak and write English fluently
  • 3-5 years similar experience preferential
  • Proficient in Excel, reports, Microsoft Office
  • Knowledge of logistics / Freight industry would be an advantage

Skills/Competencies

  • Professional and focussed approach with a high level to attention and detail.
  • Attention to analytics and conformance with defined procedures around tight timelines
  • Customer focussed with desire for strive for excellence
  • Positive can do and highly ambitious approach
  • Ability to work as part of a team and on own initiative

Join us today! With any further queries please contact Magdalena on 0860246376 or email [email protected]

Get job alerts

Create a job alert and receive personalised job recommendations straight to your inbox.

Create alert