Content Moderation Associate - French

Location
Dublin
Salary
EUR26000.00 - EUR29000.00 per annum
Posted
26 May 2022
Closes
02 Jun 2022
Ref
BBBH4633
Contact
Natalie Korinkova
Job Type
Permanent
Hours
Full-time


Our client is a member of the NASDAQ-100, the Forbes Global 2000, Fortune 500 and is ranked among the fastest growing companies in the world. They assist companies in becoming modern and ahead in the fast-changing work.


This client runs a Customer Support and Content Review Centre on site of a Multilingual Technology Clients in Dublin. It is an instantly recognisable, global iconic brand, where employees learn, collaborate, and help improve a digital product used by over a billion people worldwide.


Our client is looking for enthusiastic Content Reviewer, to collaborate with a leading online multinational company in a rapidly growing multilingual team. This team focuses on a project success and work closely with the internal Sales and Account Management teams.


Responsibilities:

  • Making sure correct and necessary information is displayed from the B2B customers
  • Contacting B2B clients by phone in a courteous, professional, and efficient manner with a purpose of obtaining information
  • Handling processing transactions and research on time
  • Working towards monthly quality and productivity targets
  • Understanding and following clients' policies and guidelines
  • Working in a fast-paced environment with frequent business updates
  • Working in a team in achieving goals
  • Following compliance and security and security measures relating to client data.

Requirements:

  • 1+ years working in a service/customer service role
  • Fluent in English and French (Written & Oral)
  • Experience with outbound calls - ideal
  • Knowledge and understanding of the country of focus (geography of the country, culture, values)
  • Be eligible to work in Ireland (Stamp 4, Stamp 1G or EU passport)
  • Working onside client's office
  • Client focused and solutions oriented
  • Good problem solving and analytical skills

Benefits:

  • Private health care
  • Life assurance
  • Permanent contract
  • Career progression opportunities across the globe

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