Content Moderation Associate - Swedish

Location
Dublin City Centre, Dublin
Salary
Negotiable
Posted
01 Jun 2022
Closes
29 Jun 2022
Ref
BBBH4669
Contact
Natalie Korinkova
Sector
Multilingual
Job Type
Permanent
Hours
Full-time

Our client is a member of the NASDAQ-100, the Forbes Global 2000, Fortune 500 and is ranked among the fastest growing companies in the world. They assist companies in becoming modern and ahead in the fast-changing world.

This client runs a Customer Support and Content Review Centre on-site of a Multilingual Technology Clients in Dublin. It is an instantly recognisable, global iconic brand, where employees learn, collaborate, and help improve a digital product used by over a billion people worldwide.

Our client is looking for enthusiastic Content Reviewer, to collaborate with a leading online multinational company in a rapidly growing multilingual team. This team focuses on a project success and works closely with the internal Sales and Account Management teams.


Responsibilities:

  • Making sure correct and necessary information is displayed from the B2B customers
  • Contacting B2B clients by phone in a courteous, professional, and efficient manner with a purpose of obtaining information
  • Handling processing transactions and research on time
  • Working towards monthly quality and productivity targets
  • Understanding and following clients' policies and guidelines
  • Working in a fast-paced environment with frequent business updates
  • Working in a team in achieving goals
  • Following compliance and security and security measures relating to client data.

Requirements:

  • Fluent in English and Swedish (Written & Oral)
  • Experience with outbound calls - ideal
  • Knowledge and understanding of the country of focus (geography of the country, culture, values)
  • Be eligible to work in Ireland (Stamp 4, Stamp 1G or EU passport)
  • Working onside client's office
  • Client focused and solutions oriented
  • Good problem solving and analytical skills

Benefits:

  • Private health-care
  • Life assurance
  • Permanent contract
  • Career progression opportunities across the globe

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