Infrastructure Support Specialist (Data Centre Server Ops)

Expiring today

22 Jul 2022
19 Aug 2022
Mary Griffin
Job Type

Candidate must have valid visa to work in Ireland (Stamp 1G/Stamp 4/EU Passport)

Location: Kildare, onsite
Job type: Permanent, Full time
Sector and subsector: IT | Infrastructure

We are hiring a Infrastructure Support Specialist (Data Centre Server Ops) for our client based in Kildare. This role is a full time, permanent position.

The role:
Based in Co. Kildare, you will be supporting a customer who sets high standards for themselves and expects the same standards of FDS as their IT support provider.
Supporting physical servers onsite in a Windows and Linux environment as a well as an onsite Lab area, Server landings, end to end ownership of physical touch and OS issues, provide out of hours support (on call rota). Day to day activity includes resolving a wide variety of incidents and requests, while minimizing disruption to our users.


  • Create, manage, monitor, and resolve Incident/Service requests, adhere to OLA and SLA.
  • Responsible for executing Add/Move/Change of equipment inside the Data Centre that includes server & racks, including shipping memos for offsite shipments
  • Equipment landing/decommission/scrapping within Service Level Agreements
  • Network cabling activities inside data enter at rack & row following cable management process
  • OS provisioning, configuration & administration.
  • Updating Asset management system throughout the life cycle of assets.
  • Ensuring accurate data is kept in Asset System and CMDB with regards to machine information, location, and our on-call information.
  • Vendor escalation and escort inside Data Centre.
  • Responsible for weekly SMBWA to keep Data Centre in strict adherence to Intel Health & Safety standards.
  • Responsible for all next level escalations and follow ups to incidents or service issues.
  • Excellent customer communications and follow up.
  • Customer communications as related to incident, service request, downtime and shutdown activities in regard to the job scope (e.g. notify server owner prior commencing work)
  • Coordinating all shutdown activities that relates to DCO Server Operations (refer to site contract agreement). DC Manager will continue to manage DC shutdowns and customer engagements.
  • 24 X 7 On-call duties (1:5 rota)
  • Assisting and coordination all downtime activities
  • Responsible for coordination on scrapping activities

Job requirements/Desired knowledge or certification:
· At least 1 years' experience in a similar position would be expected
· Competence in troubleshooting and resolving Operating Systems issues
· Knowledge of Windows Server and Linux experience desirable
· Knowledge of server hardware troubleshooting
· Professional, with excellent communication skills and customer interaction abilities
· Unquestionably flexible and present a value-add performance
· Ability to quickly adapt and learn
· Good team player with excellent interpersonal communication skills
· Self-motivation and the ability to work under minimal supervision are a must

  • Manual Handling experience


  • Hyper V, Apachi, SQL

Candidate must have valid visa to work in Ireland (Stamp 1G/Stamp 4/EU Passport)

Apply for Infrastructure Support Specialist (Data Centre Server Ops)

Already uploaded your CV? Sign in to apply instantly


Upload from your computer

Or import from cloud storage

Your CV must be a .doc, .pdf, .docx, .rtf, and no bigger than 1MB

4000 characters left

Marketing Communication

We would like to send you electronic communications regarding employment related opportunities, services and information that we consider suitable for you.

I would like to receive communications.

I would like you to share my personal data with other Companies within the ManpowerGroup.

You will receive an email containing the responses you have provided today with a link that will allow you to update your consent preferences at any time in the future. You can view a list of ManpowerGroup companies by clicking here.

When you apply for a job we will send your application to the named recruiter, who may contact you. By applying for a job listed on you agree to our terms and conditions and privacy policy. You should never be required to provide bank account details. If you are, please email us.

Similar jobs

More searches like this

Similar jobs