Content Moderation Associate - French

Location
Dublin
Salary
Negotiable
Posted
18 Aug 2022
Closes
15 Sep 2022
Ref
BBBH4633
Contact
Natalie Korinkova
Job Type
Permanent
Hours
Full-time

Content Moderation Associate - French
Location: Dublin 3, in office Monday to Friday
Contract: Permanent

Our client is ranked among the fastest growing companies in the world. They assist companies in becoming modern and ahead in the fast-changing world.

They run a Customer Support and Content Review Centre, for Multinational Technology Clients in Dublin. It is an instantly recognisable, Global brand where employees collaborate and further develop a digital product used by over a billion people worldwide.

 

What will you do:

  • Making sure correct and necessary information is displayed from the B2B customers
  • Contacting B2B clients by phone in a courteous, professional, and efficient manner with a purpose of obtaining information
  • Handling processing transactions and research on time
  • Working towards monthly quality and productivity targets
  • Understanding and following clients' policies and guidelines
  • Working in a fast-paced environment with frequent business updates
  • Working in a team in achieving goals
  • Following compliance and security and security measures relating to client data.

 

What is needed for this role:

  • Fluency in English and French (Written & Oral)
  • Experience with outbound calls - ideal
  • Knowledge and understanding of the country of focus (geography of the country, culture, values)
  • Be eligible to work in Ireland (Stamp 4, Stamp 1G or EU passport)
  • Working onside client's office
  • Client focused and solutions oriented

 

The company offers:

  • 25 days holiday per annum, pro-rata
  • 10 paid sick days after probation period
  • Life Assurance and private medical Insurance

 

To be among the first candidates for several open roles working for this organisation APPLY NOW!


In case you have any questions, do not hesitate to contact me at [email protected]