Claims Handler , HYBRID

Insurance Claims Handler - Motor insurance
An Amazing opportunity to join one of the most well-established broker companies in Ireland and their Claims Team. Motor insurance claims handler is a customer claims focused role.
 

What we offer:

• 21 days annual leave
• Bonus
• Great pension package
• 50% off car and home insurance (upon completion of probation period).
• €70 monthly lunch allowance
• €180 Wellness Wallet - can be used towards gym membership, dental, etc.
• Financial support to towards CPD.

Duties and Responsibilities:

• Manage the first notification of loss to determine correct area for handling.
• Handling all motor damage claims from notification through to closure within agreed authority limits and service standards, to obtain optimum settlement for the company and customer.
• Handling all incoming telephone and written communication from customers
• Provision of excellent claims customer service to customers.
• Ensuring that critical detail is captured at all stages of the claim, as comprehensively and accurately as possible
• Establish and maintain adequate claims reserves
• Provide technical advice to customers
• Ensure personal understanding of regulatory framework and compliance with regulatory standards for claims handling
• Reflect the Claims Department strategy of the customer centric approach
• Actively participate in training and identifying training needs for team
• Effective handling of claims, ensuring optimum settlement for company and customer.
• Effective management of service providers on individual claims: Loss Adjusters; Motor Assessors; Solicitors etc.
• Demonstrate innovation, create and support innovation culture within team, look at alternative processes or procedures which can create improved customer service, effectiveness or efficiencies.

What we need:

• Good communication and decision-making skills with the ability to work in a team.
• Ability to provide excellent service to all customers and meet deadlines as required.
• Excellent keyboard skills and proficient in Microsoft Word, Excel and Outlook.
• Self-motivated with the ability to work on your own initiative and a desire to develop knowledge and experience.
• Insurance experience, CIP, APA qualifications desirable or in process completing the Insurance exams.

DO NOT MISS THIS EXCELLENT OPPORTUNITY! APPLY TODAY!

Contact me for more details on [email protected] or 0860246376