Freight Operations Executive

Dublin, Dublin North
EUR31000.00 - EUR32000.00 per annum
04 Nov 2022
25 Nov 2022
Alicia Matuszkiewicz
Job Type

Freight Operations Executive

Our client, a leading global provider of comprehensive logistics and transportation solutions, is hiring a Freight Operations Executive.

Main Location: Ballyboughal Co. Dublin
Normal Hours: Weekly rotation of shifts including Monday to Friday, 9am to 6pm and 11.30am to 8.30pm. However, flexibility is required to meet the demands of the business.

Role Overview
This is an exciting role well suited to an ambitious professional looking for a new challenge and being part of a hardworking and collaborate team. We can offer career development and progression with many of our team members excelling in their roles and enjoying the fast-paced world of logistics and supply chain.

Main Responsibilities

  • Manage several key customer accounts with KPIs and performance reporting
  • Develop relationships with existing and new customers to enable retention and growth
  • General customs related processes including export / import declarations / ACP process
  • Proactively liaise with customers, suppliers, and partners to ensure a high-quality service
  • Schedule drivers and vehicles to meet customer bookings
  • Deal with customer queries in a professional manner
  • Liaise with customs or other regulatory bodies as required
  • Issue customer quotations and conversions into bookings
  • Application of customer rates, supplier charges and invoicing
  • Maintain good working practices while proactively identifying continuous improvements that will offer customers with an enhanced service
  • Support colleagues in other departments as well as offices nationally and internationally
  • Flexible and hands-on approach to prioritising duties and achieving deadlines
  • Other ad-hoc and admin duties as required
  • Ensure excellent customer service is always delivered


Required skills and experience

  • Experience working in a similar environment, preferably customer facing
  • Excellent accuracy and attention to detail
  • Self-motivated with good communication skills and the ability to work as part of a team and be accountable for tasks and actions
  • Previous experience in European Road Freight and customs an advantage
  • Proficient in all Microsoft packages
  • Proactive communicator in the use of email and phone
  • Deadline focused
  • Must be able to work well under pressure

What we can offer you?

  • Career Development
  • Pension
  • Attendance and Service Awards and Benefits
  • Competitive Salary
  • Bonus Scheme

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