Operations Administrator

7 days left

Location
Dublin North, Dublin
Salary
Up to EUR32000.00 per annum + 4k bonus after probration
Posted
07 Nov 2022
Closes
05 Dec 2022
Ref
BBBH5356
Contact
Magdalena Hollywood
Job Type
Permanent
Hours
Full-time

Operations Administrator - Freight/Logistics
32k + 4k bonus, Lusk

Our client is a global freight forwarding company with more than 30 years' experience and a network of world-class partners. The role support busy operations team.


The main responsibilities of this role are to assist our Export/Import Key Accounts along with operations planning, general administrative duties, and delivering an excellent customer experience.


Location: Lusk
Permanent, full time
Salary: 32k + 4k bonus after 6 months


Responsibilities:

  • To complete the day-to-day processing of import manifests and bookings in line with company policy and procedures.
  • To provide excellent customer service to our customers by responding to customer enquiries and requests in a timely and professional manner
  • To meet the operational day to day delivery needs of our customers in the most cost efficient and effective manner
  • Responsible for ensuring that files are managed accordingly, and that billing and costing are input and processed as per company procedures and time frames.
  • Responsible for keeping the customer fully informed on order progression and any deviations, exceptions or changes that may arise from time to time.
  • Communicating with other departments within Ace as well as external parties to agree discrepancies raised by our agents.
  • To display and promote a positive work environment through respecting & supporting work colleagues in the completion of all duties as directed
  • Comply fully with the defined operating procedures (SOP's) and processes
  • Comply fully with the administration duties inclusive of investigating, sourcing, processing, and inputting into reports or other reports as requested in a timely and efficient manner
  • Support resources through effectively resolving service-related issues and/or queries while proactively reviewing the most effective approach
  • Support all continuous improvement initiatives including cross departmental projects through proactive engagement
  • Proactively support and fully comply with the Companies Health and Safety policies and procedures.
  • General transport and compliance administrative duties as required.
  • Assist in other functions within Operations on a project basis when requested.
  • Complete office activities and operations to secure efficiency and compliance to company policies.


Qualifications

  • Demonstrated ability to speak and write in English fluently
  • Good level of numeracy, literacy, and Microsoft Office skills
  • 1-2 years similar experience preferential
  • Proficient on Excel and Reports.
  • Previous office administration experience in an extremely fast paced
  • Knowledge of the Logistics / Freight Industry would be a distinct advantage


Skills/Competencies

  • Professional and focused approach with a high level to attention and detail.
  • Attention to analytic and conformance with defined procedures around tight time lines
  • Customer focused with desire for strive for excellence
  • Positive can do and highly ambitious approach
  • Ability to work as part of a team and on own initiative


Join us today! With any further queries please contact Magdalena on 0860246376 or email [email protected]

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